Christmas Savings Now On
Receive a FREE Gift Card when you purchase a Bundle this December
Up to 50% off Bundles ✔️
Buy 2 Get 1 Free on Tanning Sprays ✔️
Subscriptions Available ✔️
We are proud to announce our new partnership, Freddie Bentley, as he joins Sweet Bronze, to help bring you a stunning glow all year round.
You will see more of Freddie on our social media feeds, and on The Only Way is Essex.
General FAQ's
Our team are always on hand to answer any questions or queries you may have. Please contact us via our contact form or by emailing hello@sweetbronze.shop
Can I become an ambassador?
Yes, we are always welcoming more ambassadors to work with us.
As a growing Tanning Brand we work closely with our ambassadors and have a dedicated Brand Ambassador Coordinator who will help and guide you to ensure you make the most of your role.
Simply complete the form here or contact our team on promotions@sweetbronze.shop
How long will it take to get my orders?
Orders placed before 3pm will be shipped the same days with DPD Next Day Delivery to mainland UK.
Next day delivery with DPD Pickup on orders before 3pm.
Orders shipped off shore will be delivered within 2 - 3 business days.
Please download the DPD app to track and make any changes to your shipping.
Please see our shipping policy for further details.
Do you ship overseas?
We currently ship to United Kingdom, Scotland, Northern Ireland, Jersey, Guernsey & Isle of Man.
What should I do if my order isn't delivered or missing?
If you think your parcel has been mis-delivered or missing, please contact us at hello@sweetbronze.shop and our customer service team can investigate this with DPD.
Any reports of mis-delivery or lost parcels cannot be accepted after 14 days from the date of delivery.
As our delivery service is tracked, we can see exactly the location of where your parcel was delivered and a delivery image shall be provided as proof of delivery.
Any parcels requested to be left in a safe place or with a neighbour are at the customers request and Sweet Bronze are not liable for any parcels which are missing or stolen.
Returns
You can return the product within 30 days after receiving it only if it is, unused, undamaged and unopened. If you already used the product, you cannot return it, and we cannot refund you the purchase price.
We do not offer refunds on Tanning Sprays.
The cost of shipping for the return may be deducted from your refund.
Please contact our team at hello@sweetbronze.shop or via our contact form to arrange returns.
*When we receive the package, we will check the product is in a reusable condition and then refund your money. This procedure may take a while. The package should include a piece of paper stating your name, surname, and order number, so we know who the recipient of the refund is.