Subscription Policy

Thank you for subscribing to our products! Below is our policy regarding subscription orders.

How It Works

When you subscribe to one of our products:

• You will receive regular deliveries based on the frequency, monthly.
• Each subscription order will be processed automatically and charged to your selected payment method.

Minimum Subscription Commitment

To ensure the best experience and value, we require a minimum of two (2) subscription orders before a subscription can be cancelled.

Cancellations

• Subscriptions can only be cancelled after your second order has been processed and shipped.
• If you attempt to cancel before your second order, your cancellation request will be deferred until the second order is completed.
• After the second order, you may cancel at any time by logging into your customer account or by contacting our support team.

Pausing or Skipping Orders

• You can pause or skip an upcoming order at any time after your first delivery.
• Changes must be made at least 48 hours before the next scheduled charge date.

Billing and Shipping

• Your payment method will be charged automatically prior to shipment.
• Please ensure your shipping address and payment information are up to date to avoid delays.

Returns and Refunds

• Subscription items follow our standard Return Policy. Please refer to our Returns page for more details.

Need Help?

If you have any questions about your subscription or need assistance, feel free to contact us at hello@sweetbronze.shop